Privacy policy

VA Foreign Medical Services (VAFMS)

Effective Date: March 27, 2026

VA Foreign Medical Services (VAFMS) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our healthcare services.

1. Who We Are

VA Foreign Medical Services (VAFMS) provides healthcare support and outpatient medical services for U.S. veterans living in the Dominican Republic through clinic locations in Puerto Plata and Santo Domingo.

Website: https://vafms.org

2. Information We Collect

We may collect personal information when you contact us, fill out forms, or request services.

Information may include:

• Full name
• Email address
• Phone number
• Appointment details
• Medical-related information (if submitted)
• Messages or inquiries
• Website usage data such as IP address, browser, and cookies

3. How We Use Your Information

We use your information to respond to inquiries, schedule appointments, provide healthcare services, communicate with patients and veterans, improve our website and services, maintain medical and administrative records, and comply with legal requirements.

We only use your information for legitimate medical and business purposes.

4. Medical Information Protection

Any medical or personal information shared with VAFMS is treated with strict confidentiality and used only for healthcare and administrative purposes. We take reasonable steps to protect sensitive medical and personal data.

5. Cookies and Website Usage

Our website may use cookies and basic tracking tools to improve performance, understand website usage, and enhance user experience. Users can disable cookies in their browser settings.

6. Information Sharing

VAFMS does not sell or rent personal information. Information may be shared only with medical professionals for treatment, service providers supporting clinic operations, or when required by law to protect patient safety and legal rights.

7. Third-Party Services

Our website may include contact forms, email systems, maps, or external links. Third-party services may have their own privacy policies, and users are encouraged to review them.

8. VA Disclaimer

VA Foreign Medical Services (VAFMS) is an independent healthcare provider and is not affiliated with the U.S. Department of Veterans Affairs. References to VA or veterans services are for informational purposes only.

9. Your Rights

You may request access to your personal data, update your information, request deletion of your data, or ask privacy-related questions. We will respond within a reasonable timeframe.

10. Contact Us

If you have questions about this Privacy Policy, you can contact us.

Puerto Plata Clinic
Phone: 809-320-7735
Email: clinic@vafms.org
Address: Puerto Plata, Dominican Republic

Santo Domingo Clinic
Phone: 809-683-4281
Email: sdclinic@vafms.org
Address: Santo Domingo, Dominican Republic

Website: https://vafms.org

11. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.